RETURN MATERIAL AUTHORIZATION

We know your business is conducted in harsh and rugged environments where damage is possible. Test & Measurement Repair services provide committed turnaround times, cost savings and expert technical support direct from the manufacturer. Factory certified repairs enable you to continue meeting your application requirements.

To help improve your RMA customer experience, be prepared to submit the following information:

  • Sales Order / Purchase Order number(s)
  • Product information (model and Serial number)
  • Reason for return
  • Contact information and billing / return shipment address

Important Note: Return of material must comply with the applicable terms and conditions of original place of purchase and original equipment manufacturer. The transport expenses are at your charge (except under warranty or error on our part). Returned material must go through your original place of purchase and requires a valid RMA number to be processed.

If you purchased product through an authorized distributor (AD), please request the RMA from the appropriate distributor where you purchased your product.

If you purchased directly from ENVEA and if you are an AD or a direct-customer who purchased the product(s) directly from ENVEA, please request the RMA from the appropriate customer service representative assigned to your account.

I need a RMA number

Company
Email address*
Phone number
Street address
City
State
Postal code
Country
Purchase order, delivery note or invoice number
Point of purchase
Account number
Special shipping instructions if any
Product information (one sheet per product)
Product reference
Serial number (if applicable)
Date of delivery
Reason(s) for return or description of problem(s)
Return in the original packaging?

Note: Incomplete or inaccurate information may delay processing of returns. In addition, if the product has been found to be improperly installed or used it may result in no credit given.

By checking this box you confirm that you have read and agree to our Terms and Conditions, and that you have read our Privacy Policy